We have been freaking out (not, like, really freaking out, but we've been really sweating this) over here for about a week because we saw on the website for our insurance that the facility where Henry and I got our ear tubes was, apparently, out-of-network. It was a complete surprise to us: we had even done some research prior to the surgery to be sure, and I guess we misinterpreted things. We've been taking steps to appeal it (as we feel that on the website, it's fairly vague).
So, as a courtesy to the facility, I called them today to let them know that we would be sending an appeal to our insurance. When I explained it, the woman I spoke with basically goes, "Oh. Well, bring in your EOB, and we'll treat this as though it was in-network, and your balance will be zero."
'Cause that's what it would've been had it been in-network. I won't tell you what the dollar amount actually was that we were about to eat, but . . . I'll just say it was hurty.
I guess this facility does this all the time (treats out-of-network situations as in-network). So . . . pshew!
In the future, we plan to be much more vigilant about this sort of thing. Lesson learned!
Thank God. For reals.
